Our own service shop checks, cleans, calibrates and repairs the equipment your crew depends on. Things happen: parts fail, older gear stops working the way it used to, or equipment falls to the ground all by itself (or so we hear). Whatever the issue, ConSurv is built to keep you moving.
- Free loaner on warranty repairs. Warranty repair needed? We offer our customers a free loaner while theirs is in the shop.
- Half-price rental during repairs. Your only grade laser was dropped and won’t turn on? Rent one from us at half price for as long as the repair takes.
- Walk-ins welcome. Bring it in any time we’re open. If you’d like to let us know you’re coming, send a service request or give us a call.
What our shop does
Checks, calibration and repairs
Pre-purchase checks and calibration
When new products arrive at ConSurv, our service staff makes sure they power on and meet the manufacturer’s specifications. Each piece of equipment, prism pole and GPS pole is calibrated, so you walk out ready to work.
Annual cleaning, calibration and certification
Your instruments are an investment in the safety, quality and production of your daily work. To help them last, we recommend cleaning and calibration once a year. Need to provide a certificate of calibration? We do that too.
More about calibration and certification
Warranty and service repairs
Manufacturer parts can fail, and older equipment can stop working the way it should. Bring it in for a warranty or service repair, and ask about a loaner or a half-price rental while it’s out.
How it works
How to get service
- Tell us what’s going on. Send a service request with the brand, the model and what it’s doing, or call. You’ll get a reference number as soon as you send it.
- We get back to you. We reply during business hours.
- Bring it in. Walk-ins are always welcome. Ask about a loaner or a half-price rental while yours is in the shop.
[Owner to confirm: brands and instrument types we service, and typical turnaround]
Need something checked or fixed?
Send a service request and we’ll get back to you during business hours. Rather talk? Call 614-939-1200.