Things happen. Manufacturer parts can fail, older equipment just doesn’t work the same, or equipment falls to the ground all by itself (or so we hear). Whatever the issue, ConSurv is built to keep you moving.
- Free loaner on warranty repairs. Warranty repair needed? We offer our customers a free loaner.
- Half-price rental during repairs. Your only grade laser was dropped yesterday and won’t turn on? Rent one at half price for as long as the repair takes.
[Owner to confirm: whether the half-price rental covers every repair, and which items are available]
Repairs
Warranty repairs
Still under warranty? Bring it in or send a service request. We offer our customers a free loaner while a warranty repair is done, so the job doesn’t stop.
Service repairs
Dropped, damaged or just not working the way it used to? Bring it in. While it’s being repaired, you can rent one from us at half price, so your crew keeps working.
What to tell us
- The brand and model
- What it’s doing, or not doing
- Whether it’s under warranty
- Whether you’d like a loaner or rental while it’s in the shop
You can send photos after we reply.
[Owner to confirm: brands and instrument types we repair, and typical turnaround]
Out of adjustment rather than broken? See calibration and certification.
Get a repair started
Send a service request with the brand, the model and what’s wrong. Walk-ins are always welcome, or call 614-939-1200.